Privacy Policy

1. Data Controller

VivoArcade acts as the data controller for personal data processed through this website. We determine the purposes and means of processing for user-facing services.

2. Legal Framework

Our practices are informed by the Information Technology Act, 2000 and associated Indian data protection requirements, including principles reflected in the Digital Personal Data Protection framework.

3. Data We Collect

We may collect limited technical data such as IP address, browser type, device details, language preference, and interaction data. If you submit forms, we process the information you provide in that form.

4. Legal Basis for Processing

We process data based on consent (for analytics and cookies where required), legitimate interests (service quality and security), and legal obligations where applicable.

5. How We Use Data

Data is used to operate and secure the platform, analyze usage trends, improve game discovery, handle support communications, and maintain legal compliance records.

6. Retention

We retain personal data only for as long as necessary for the purposes listed in this policy, after which data is deleted, anonymized, or securely archived when required by law.

7. Third-Party Processors

We use trusted third parties such as Google Analytics for aggregate site metrics and Play'n GO for game delivery infrastructure. These providers process data under their own privacy commitments and contractual safeguards.

8. User Rights

Subject to applicable law, you may request access, correction, erasure, restriction of processing, and data portability. You may also withdraw consent where processing relies on consent.

9. Cookies and Local Storage

Cookie and local storage behaviour is described in our Cookies Policy. We use a consent control via local storage key cookie_ok.

10. Security Measures

We apply technical and organisational measures to protect data against unauthorized access, disclosure, alteration, and loss. No internet transmission method is completely risk-free, but we continuously improve safeguards.

11. Contact for Privacy Requests

For privacy-related requests, please contact support through our website channels and include enough detail to verify your request and identity before action is taken.

12. Policy Updates

We may update this policy as services or legal obligations evolve. Material updates will be reflected on this page with a revised effective date.